Contact MOSSRIVER
Need help choosing a size, checking an order, or starting a return or exchange? We are here to help.
Email: service@themossriver.com
Our usual response time is 24–48 hours on weekdays. We are a small team, and every message is reviewed by a real person.
To help us resolve your question faster
- For an order question, include your order number.
- For a fit question, include the product name, the size you are considering, and the child’s approximate height or weight if you are comfortable sharing it.
- For a damaged or incorrect item, include a short description and photos if available.
Helpful pages: Baby Size Chart · Returns & Exchanges · Shipping Policy · FAQ
Service hours: Monday–Friday, 9:00 AM–6:00 PM (GMT-8).